My wonderful dad has had different care needs -- from 24/7 post-hospital help to "he'd love a little company and a fresh dinner." Each and every need has been met by Hillendale, with gentleness, respect and professionalism.They have been patient with my attempts to "anticipate" a changing hospital release date. Their caregivers notice dust that I had not (and quietly cleaned). They call to report any bruise or bump that Dad might be reluctant to tell me.In short, they are there for Dad, and for me.
At that critical time, when you need someone to trust, this is the agency to use. Hillendale Home Care provides superior supportive, compassionate service to the person in need and their family. I can not think of a more caring and responsive organization with outstanding professional care givers. I highly recommend them.
Hillendale Home Care was a God send for our family. The organization is very well run, nurse-owned and managed, with experts - including nurses and a physical therapist - in management positions. The leaders are involved, hands-on, caring, responsive and really good at what they do. Documentation and billing was easy, too (we have long-term care insurance- and we had had such a difficult time with this at another agency, that I feared for the worst- and it turned out to be a breeze!). Plus, the most important thing is that the caregivers are excellent, with very good training that is provided by Hillendale. I have worked with two other agencies in another part of the country for my parents' needs. This agency was by far the best. I think it comes down to being small, local, focused on training, and able to recruit and retain very good caregivers.
I highly recommend Hillendale Home Care. I was very impressed with how professionally the office and business are run. The staff is helpful and caring. I can say without any doubt that Hillendale Home Care offers a very safe and comfortable environment. I feel very comfortable leaving my parents in the care of Bridget Waller the owner and her staff. I just cannot say enough good things about them.
I used Hillendale when my wife had knee replacement surgery and she had limited mobility for awhile, plus I was not anxious to leave her by herself for the first week. Hillendale came out to visit us, learned of our needs, and provided a wonderful young lady who spent about 10 hours a day doing whatever she could to help. Not only did she ensure my wife did her exercises, she made lunches, did dishes, and I think she would have washed the windows had I asked!
Just wonderful care and companionship during a difficult time and I highly recommend Hillendale. I'll use them whenever I need help and I've already recommended them to friends, co-workers and everyone I know who needs the best help you'll ever find!!
I highly recommend Hillendale! Everyone we worked with was very competent, kind, caring, and professional. The agency was very accommodating, providing care givers per our desired schedule, as well as providing emergency care when we needed it. I can't say enough about the compassionate help and support we received when we needed it most. Thank you!
I received my CNA & HHA training from Hillendale. My instructors, Rhonda & Leslie, both RNs for many years are in my opinion, the best of the best. Both of them were my CNA instructors & Rhonda was my HHA instructor. Their passion, compassion, expertise & experience are evident from the very first class. When I sat for my California exam & clinical, it was very plain to see the difference of our training versus others. We were truly prepared capable & very professional. I spoke with various people about their experience at other training sites, I discovered that I had lucked out by getting some of the best class room & clinical training at the best price! The saying you get what you pay for, was totally untrue in this case. I am now a CNA & HHA & am looking forward to a career in helping provide care to seniors. I would recommend Hillendale if you are looking for training to become a CNA.
I used Hillendale when my grandmother was in need of extra care after a moderate injury. They were wonderful throughout the whole ordeal. We should all be so lucky to have a company like this in our back yards when the unthinkable happens!
Great job to all their wonderful staff!
Great company! I am really glad we went with Hillendale to care for my dad. They made a difficult time much more manageable with their professional and caring staff. I have heard wonderful things about them and am glad to report that they were all true!
Hillendale has provided competent caregivers for the care of my elderly father for several years. The staff is efficient, always friendly, and go above and beyond to be sure that the appropriate personnel are assigned. I can leave the house and not worry about how comfortable and safe my Dad is while I am gone. As far as I am concerned their quality of service is more than they even recognize.
The caregivers are good, thorough and conducive. They are definitely timely about showing up on time. The caregivers come in and do what they need to do to make my day better. They show their compassion through doing their chores and spending their mornings talking to me. They usually come in uniform. The office staff has been good so far and the agency communicates with us once every couple of weeks. The coordination of the schedule has been terrific. It is very likely I would recommend Hillendale to others.
Hillendale Home Care was referred to me by a good friend. I appreciate that Hillendale Home Care sends caregivers that are efficient and timely. They are always good very good at calling me well in advance about any scheduling changes. The caregivers are always very caring and compassionate towards me. They make sure that I am in complete health and if there are any concerns, they take care of it right away. The caregivers are always well dressed. I am very confident in the office staff. They know what they are doing. They take care of me really well and it makes my life a lot easier. The caregivers think of my needs before their own, which is a great feeling. I would definitely recommend this agency to anyone who may be in need of home care. In fact, I have recommended them to many people that I have come in contact with that are in a similar situation. I tell them Hillendale Home Care is the only way to go!
Hillendale has a good reputation. I like the personalization. They are not robotic. They are down to earth and they talk to you like you are a real person. They talk with my parents and actually interact with them. They have dealt with alzheimer's before so they know how to treat people with alzheimers. I don't have to worry about anything. They take care of everything. They are there all the time and they let us know what their schedule is. They know what they are doing and are always dressed professionally in the proper attire. Their personal hygiene is always well kept. Every time I have spoke with the office staff, they have been responsive. Their communication with me is always clear, concise and timely. They do what they say they are going to do and they get along with my parents. I would recommend this agency to others and Juan is like one of the family now.
I selected this agency because Kaiser Permanente recommended them to me. I appreciate all the help. My caregiver is wonderful. I do not have to ask her to do things. She does things proactively. She does them on her own and she is very alert to all of my needs. She is always on time and dresses in a uniform. I am the one who dictates the schedule. Usually, the comply with my schedule. I did have one problem in the very beginning. I had a caregiver whose car had a bad break in the window of the passenger seat. They immediately gave me a different caregiver. I know that my rating is almost too perfect, but I have been very happy with the service. Should I need them again, once I heal, I will call them. I know I do not have to search for a health care company and I would absolutely recommend them. Everything I have asked for has been taken care of immediately and the caregiver that I have is like a daughter.
I chose this agency because I liked that they were professional, the caregivers are good quality and the office staff is fabulous. The caregiver's always show up on time and are helpful in giving us suggestions on how my father can get around. Some of the caregivers having nursing backgrounds and it is nice to have a second opinion and bouncing things off of them for suggestions. The caregiver that comes at night gives my father a kiss on the cheek and the others are very caring. They are always in uniform and have casual clean clothes.
The company we had prior was not good at all. Hillendale calls me and if somebody is going to call off, they will try their best to schedule somebody else and keep us informed which is wonderful. As far as scheduling goes, I would rank them an 11 if I could. They have a solid team of caregiver's and have not had any problems with them. I would tell other individuals that the agency is very professional and they train good people.
I looked up all the reviews with regards to Hillendale Home Care, and they got outstanding reviews. I also knew that they had employees who had been there for many, many years. We have been using them for a few months now, and they are outstanding. She interacts with my mom a lot, and they are having a good time.